Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges? The prices will range on each floor plan depending on the updates done inside the apartment. Updated units may include newer flooring, countertops, kitchen appliances, lighting, faucets, and front-loading washer/dryer.
What is the application fee and is it refundable?
Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card, or in our office with a cashier’s check. All application fees are nonrefundable.
How do I apply? You can apply online by finding the "Apply Now" button on the right-hand side of the main menu on our property website, or click HERE to apply now.
Which utilities do I pay? Woodland Ridge covers your water and sewer. Residents are responsible for gas and electric bills. Gas usage is billed to your apartment rental ledger. Residents will contact the Board of Light and Power (BLP) to obtain electric service and will be billed directly from the BLP.
Do you have cable/Internet services? Yes, Charter Communications and AT&T are our community cable and Internet providers.
What is the security deposit? Security deposits will vary depending on qualifying criteria. Woodland Ridge Apartments has a couple options for our residents including a Renters Plus package with ePremium, that bundles a security deposit option with a renters insurance policy!
What kind of pets do you allow? How many pets may I have? At Woodland Ridge Apartments, we welcome up to 2 pets, cats or dogs are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $200 pet fee. Monthly pet rent is $30 per dog and $20 per cat. Breed restrictions apply, please contact the office. Read more about our pet policy HERE.
When is my rent payment due? Rent is always due on or before the first of the month.
What day of the month am I liable for a late charge? Rent is always due on the first and a $50 late fee is assessed on the 6th of every month (even on weekends and holidays).
How can I pay my rent? You can pay rent by setting up your online account on our property website. This allows you to use a bank account or credit card to make payments.
Who do I make my rent payable to? You can make rent payable to Woodland Ridge Apartments.
If I get a job transfer, can I break the lease? Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times your monthly rent amount.
How can I refer a friend? If you love Woodland Ridge Apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it? You may call the office, send an e-mail, or leave a message. You may also submit work orders online if you are enrolled in our online services.
There is a person who might be staying with me for a while, is that permitted by the lease? Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do? We require a 60-day written notice, which you are responsible through, prior to move-out. This is required regardless if the lease is ending or you are breaking your lease early. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Can I grill on property? You are allowed to use gas grills on the property. We also provide a gas grill at our clubhouse and charcoal grills near the picnic area.
I’m locked out of my apartment. What do I do? If you are locked out during business hours, you can come to the office to be let back in your apartment or garage.
I’ve lost my apartment and/or mailbox keys. What do I do? If you have lost your keys, you may have new keys made at our office during business hours. Fees apply.